Privacy Policy
Effective Date: 19/07/2025
At LCH Ag Supplies, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or engage with our services.
1. Who We Are
LCH Ag Supplies provides quality parts and products for agricultural workers, horticulturalists, and DIY gardeners. Our slogan says it all: “Parts That Work. Toys That Play.”
2. What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, postal address.
- Order Information: Billing/shipping addresses, payment details (processed securely through third-party providers), purchase history.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data.
- Marketing Preferences: Subscriptions to newsletters, promotions, or product updates.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Communicate with you about orders, support requests, or inquiries.
- Improve our website and customer service.
- Send marketing emails if you opt in.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. How We Protect Your Data
We take data security seriously. We implement reasonable technical and organisational safeguards to protect your information from unauthorised access, loss, misuse, or disclosure.
5. Third-Party Services
We may use third-party providers for:
- Payment processing (e.g., Stripe, PayPal)
- Analytics (e.g., Google Analytics)
- Email marketing (e.g., Mailchimp)
These providers have their own privacy policies and data protection practices.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies.
- Request deletion of your data.
- Withdraw consent for marketing.
To exercise these rights, contact us at info@lchagsupplies.co.uk
7. Cookies
We use cookies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the revised version on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us:
LCH Ag Supplies
Email: info@lchagsupplies.co.uk
Phone: 01646 833452
Address: Hillside, Little Honeyborough, Neyland, Pembrokeshire SA73 1QU