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Terms of Service

Effective Date: 19/07/2025

Welcome to LCH Ag Supplies. By accessing our website, placing an order, or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Who We Are

LCH Ag Supplies provides parts, tools, and supplies for farmers, horticulturalists, and DIY gardeners. Our slogan is simple: “Parts That Work. Toys That Play.”

Our company details:
LCH Ag Supplies
Email: info@lchagsupplies.co.uk
Phone: 01646 833452
Website: www.lchagsupplies.co.uk
VAT No. GB

2. Use of Our Website

By using our website, you agree to:

  • Use the site for lawful purposes only.
  • Not misuse, copy, or reproduce content without our permission.
  • Keep your account details (if applicable) secure and not share login info.

We may update or change website content at any time without prior notice.

3. Placing an Order

When you place an order, you agree that:

  • All information you provide is accurate and complete.
  • You are legally capable of entering into a binding contract.
  • We reserve the right to reject or cancel any order for any reason.

Once we confirm your order, a contract is formed under these terms.

4. Pricing and Payment

  • All prices include VAT (where applicable) and are shown in GBP (£).
  • Payment must be made in full before dispatch.
  • We use secure third-party payment processors (e.g., Stripe, PayPal).

We reserve the right to change prices at any time, but confirmed orders will not be affected.

5. Delivery

We aim to dispatch orders promptly and within the timeframe stated at checkout. Delays can occur, especially during busy periods or due to supply chain issues.

We are not responsible for delivery delays beyond our control (e.g., courier issues or extreme weather).

6. Cancellations and Returns

You’re entitled to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations 2013.

For full details, please see our Refund & Returns Policy [link to policy].

7. Warranty and Faulty Goods

Goods must be:

  • Of satisfactory quality
  • As described
  • Fit for purpose

If a product is faulty, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015. Please contact us within 30 days of delivery.

8. Limitation of Liability

We are not liable for:

  • Any indirect or consequential losses
  • Any losses resulting from use of the product not in accordance with its intended purpose
  • Any damage caused by incorrect installation or misuse

Our liability is limited to the total value of your order.

9. Intellectual Property

All website content, logos, images, and text belong to LCH Ag Supplies and are protected by copyright and intellectual property laws. You may not reuse or copy them without permission.

10. Governing Law

These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be resolved in the courts of that jurisdiction.

11. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on our website with the effective date clearly shown.

12. Contact Us

Questions? We’re happy to help.

LCH Ag Supplies
Email: info@lchagsupplies.co.uk
Phone: 01646 833452
Website: www,lchagsupplies.co.uk